FAQs

DIGITAL TV

What is Saorview?

Saorview is the new free digital terrestrial Tv service in Ireland that has replaced the old analogue service that was switched off on Oct 24th 2012. Currently there is 14 TV Channels and  13 Radio Stations. Saorview is received through an aerial. Saorview can be combined with a satellite system to provide a much bigger selection of channels.

My TV was purchased recently and is Saorview approved, what system should I go for?
In this situation you would be best to go for an official Freesat box or FTA box for your UK channels and use Saorview Tv for the Irish channels.

How Long does installation take?
Installations usually take from 2 to 3 hours to complete, Multi room installations will take slightly longer.

Will my bunny / rabbit / ears work with SAORVIEW?
You may be able to get SAORVIEW with a small indoor aerial but this is not guaranteed to work. Ideally you need a rooftop UHF aerial to get SAORVIEW.

Do I need a digital aerial?
There is no such thing as a digital aerial. You need a standard UHF aerial to get SAORVIEW. Most people already have this type of aerial. If you get TV3 with your aerial, that aerial is likely fine to get SAORVIEW.

Can I get SAORVIEW with my satellite dish?
No, SAORVIEW is not a satellite service. You need a standard UHF aerial to get SAORVIEW. You can access RTÉ services on satellite with SAORSAT.

Where will the aerial placed on my house?
The aerial points towards nearest/strongest SAORVIEW transmitter. So it will usually go onto wall which is facing transmitter. In strong signal areas aerial can be also installed into loft/attic space. Please use SAORVIEW COVERAGE CHECKER tool for more details about your nearest SAORVIEW Transmitter.

Do I need a a phoneline?
No, you do not require a phone line for standard or multi room installations.

Can the wind blow the aerial/dish off?
No. In most cases a properly mounted dish and aerial should not be dis-orientated by the wind. In the rare event of this happening, we will re-align your dish for FREE within guarantee period.

Do I need TV license?
Yes. A television license is still required as you will be using a television set.

My tv is not Saorview compatible or approved, what system should I go for?
In this situation you may prefer to go with a combo system giving you UK free-to-air channels and Irish channels on the one box via the one remote control. Alternatively you could use an official freesat  or free to air box and separate saorview box.

Is there a warranty?
Yes. All our installations are covered by full 12 months warranty.

Are these systems legal?
Yes. IT is 100% legal.

What would I need to receive a Free to Air Satellite?
You will need Satellite dish, pointing Astra 28,2E and satellite FTA box, Freesat box or TV build in Free to air tuner.

What is Free to Air TV?
Free to air TV are channels that are broadcast with no encryption. These channels are free to view and require no monthly subscriptions.All you need to receive these channels is a dish and satellite receiver. Radio channels are also available on free-to-air receivers.

Do Free to Air Satellite systems have a digital TV guide with basic listings?
There is a now and next TV guide on most of the Free to air channels. Freesat installations have a seven day program guide on most channels.

Can two different programs be watched in separate rooms?
Yes. There are many options for multi-rooms installations.

I’m currently with Sky. Would this dish be suitable if I went free-to-air?
Yes. Once the dish is in good condition and is giving a good signal. Make sure you have an old Sky plus box, for the Sky Q you need a new LNB . This will also reduce the installation cost.

Where would the satellite dish be placed on my property?
Your satellite dish needs to face where the sun is at 11am approx. Your satellite dish will need to be situated where line of site in this direction is possible.

Who will carry out the installations? Will my channels be tuned in?
One of our professionally trained and certified installers will carry out all jobs. When the Job is complete everything will be ready to use.

Do I need to purchase a digital TV?
No, most satellite & terrestrial receivers will work with your current TV enhancing the picture and sound. A new High Defintion TV will need to be purchased if you wish to take advantage of new 3D or 4K channels.

If I want to get the channels in the other room do I need another box?
Yes. You need a box for each tv. Please check our multi- room prices on our pricing page.

What would I need to receive an Irish and UK Channels?
You will need Satellite dish, pointing Astra 28,2E, Digital Aerial and combo box.

What is a Combo box TV?
Combo box is a Digital receiver allows you to wach channels from the Satellite Dish and Digital Aerial free with no monthly subscriptions.

What is the difference between the various Combo Boxes available ?
All combo boxes do roughly the same thing. The main difference is that some of the combo boxes can avail of the MHEG 5 service that will provide full digital teletext and the ability to use the interactive functions in near future.

Can I Record tv Channels?
Yes, You can connect an external hard drive or USB memory stick to your combo box and this gives you the full functionality of being able to record live TV.​

Can I record one channel while watch another one simultaneously?
Yes, You can record one satellite channel whilst watching a terrestrial channel and vice versa.

Can two different programs be watched in separate rooms?
Yes there are many options for multi-rooms installations.

Who will carry out the installations? Will my channels be tuned in?
One of our professionally trained and certified installers will carry out all jobs. When the Job is complete all that will be left for you to do is choose what you want to watch!

Do I need to purchase a digital TV?
No, most satellite & terrestrial receivers will work with your current TV enhancing the picture and sound. A new High Defintion TV will need to be purchased if you wish to take advantage of new HD channels.

What would I need to receive a Channels?
You will need Satellite Dish and Digital box.

Can I record TV channels?
Yes, You can connect an external hard drive or USB memory stick to your combo box and this gives you the full functionality of being able to record and p live TV.​

Can I record one channel while watch another one simultaneously?
Yes, You can record one satellite channel whilst watching another satellite channel.​

Can two different programs be watched in separate rooms?​
Yes, there are many options for multi-rooms installations.

Who will carry out the installations? Will my channels be tuned in?
One of our professionally trained and certified installers will carry out all jobs. When the Job is complete all that will be left for you to do is choose what you want to watch!

Do I need to purchase a digital TV?
No, most satellite & terrestrial receivers will work with your current TV enhancing the picture and sound. A new High Defintion TV will need to be purchased if you wish to take advantage of new HD channels.

What do you need to know before I order wall mounting service?
We need to know:

  • TV model and make number – you can find them in the manual or on the label at the back of your TV. If you can’t find model number then we will need make ,size of screen, and VESA standard.
  • Type a bracket of your choice (flat/slim, tilting, swivel).
  • Type of the wall where tv is going on (solid/bricked wall, studded wall).

What is VESA and How Do I Measure My TV’s VESA Standard?
VESA is a set of standards for the manufacturing of flat screen televisions and PC monitors. Most manufacturers comply with this standard by adhering to an industry wide “hole pattern” on the back of their displays for mounting purposes.

There are 4 mounting holes on the back of your TV. The distance between these mounting holes determine the VESA compatibility of your TV.

Measure the distance between them both horizontally and vertically (in mm). This is your VESA Standard.

A VESA hole pattern is measured in both horizontal and vertical distance between mounting holes. For example: VESA 400 means your TV mounting holes are 400mm apart horizontally and 400mm apart vertically. VESA 400×200 means your TV mounting holes are 400mm apart horizontally and 200mm apart vertically.

What kind of warranty do you offer?
We offer a life time warranty on our wall mounts.

How many years does a TV wall mount last?
Properly mounted, holding a TV within its weight limit and used indoors, a TV mount will last a lifetime.

What are the types of TV wall mounts?
Flat mount: The flat mount places the TV as little as one inch away from the wall. There is no angle adjustments as the TV screen’s position is parallel to the wall.

Tilt mount: The tilt mount provides a vertical angle adjustment. It compensates for a TV positioned above the ideal viewing level. The tilt mount mechanism allows the TV to be spaced about two and a half inches or more from the wall. A common place for the tilt mounted TV is above a fireplace or on a bedroom wall. A common issue for plasma TVs and some LCDs is the screen reflections which can be eliminated with the angle adjustment of the tilt mounted TV.

Tilt/swivel mount: A tilt-swivel mount increases the viewing options and is ideal for rooms with more than one usual viewing spot.

Do you to hide the cables?
Yes, but it is extra option, it can be done it two ways

Option 1: Routing the A/V cables inside your wall (more expensive)

Option 2: Cover the cables with a sleeve or cable management kit (less expensive)

How many hours it should take to wall mount my TV?
Most standard installations takes 1-2 hrs. Custom Installations might take longer. Also with some installations we might have to come back to patch and smooth the wall openings.

Do I get a discount?
Yes, you get a 5% discount if you order more than one service at the same time for the same location.

How Long does installation take?
Installations usually take from 2 to 3 hours to complete, Multi room installations will take slightly longer.

Will my bunny / rabbit / cats ears work with SAORVIEW?
You may be able to get SAORVIEW with a small indoor aerial but this is not guaranteed to work. Ideally you need a rooftop UHF aerial to get SAORVIEW.

Do I need a digital aerial?
There is no such thing as a digital aerial. You need a standard UHF aerial to get SAORVIEW. Most people already have this type of aerial. If you get Virgin Media 1 with your aerial, that aerial is likely fine to get SAORVIEW.

Can I get SAORVIEW with my satellite dish?
No, SAORVIEW is not a satellite service. You need a standard UHF aerial to get SAORVIEW. You can access RTÉ services on satellite with SAORSAT.

Is there a warranty?
Yes. All our installations are covered by full 12 months warranty for equipment.

Where will the aerial placed on my house?
The aerial points towards nearest/strongest SAORVIEW transmitter. so it will usually go onto wall which is facing transmitter. In strong signal areas aerial can be also installed into loft/attic space. Please use SAORVIEW COVERAGE CHECKER tool for more details about your nearest SAORVIEW Transmitter.

Do I need a a phoneline?
No, you do not require a phone line for standard or multi room installations.

Can the wind blow the aerial/dish off?
No. In most cases a properly mounted dish and aerial should not be dis-orientated by the wind. In the rare event of this happening, we will re-align your dish for FREE within 3 months guarantee period.

Do I need TV license?
Yes. A television license is still required as you will be using a television set.2

CCTV

Cameras on an modern analogue CCTV system send their video in the traditional base band format over coax or UTP cabling back to a digital video recorder (DVR). Here, video is digitized and stored on hard drives.

Most modern DVRs are a network device, and as such can be accessed remotely from the LAN, or with the proper configuration, from across a WAN or the internet. There are no tapes to change.

Video is kept on hard drives, typically on a FIFO basis so there is always a rolling video archive of the past X days. So, despite the fact that video is being transmitted from the cameras in an analogue format, live and recorded video is still available over the network.

IP cameras are cameras that record from 1MP up to 10MP and beyond. To give you an idea of the level of detail they can capture a full HD tv displays 2MP. Whereas a high end analogue camera displays resolutions of around 0.4MP. IP video cameras broadcast their video as a digital stream over an IP network.

Like an analogue system, video is recorded on hard drives, but since the video is an IP stream straight from the camera, there is more flexibility as to how and where that video is recorded.

The DVR is replaced with an NVR (network video recorder), which in some cases is just software since it doesn’t need to convert analogue to digital. Video footage can then be stored on new or existing network RAID drives as directed by the NVR software.

Hybrid CCTV systems combine IP and analogue video, and can be a great way to transition an analogue system to IP without needing to replace all of the existing cameras. Many NVR boxes on the market today are actually Hybrids in that they accept analogue cameras, and IP cameras and combine them onto a single platform for the user.

A Turbo/AHD camera is a camera which is capable of HD quality transmission over traditional coax cable. This new technology fills a void for customers who want to upgrade their systems from analogue without changing their cabling which is one of the biggest costs.

HD-over-Coax runs on the same coax cable that your existing analogue systems run on. So upgrading to HD-over-Coax is as easy as replacing your analogue cameras with HD-over-Coax cameras and replacing the analogue DVR with an HD-over-Coax DVR. No special configuration is required.

In many cases you may decide to leave parts of your analogue system in place and only upgrade some of your analogue cameras to HD-over-Coax, or just add some new HD-over-Coax cameras. In that case you would replace / add new HD-over-Coax cameras, and add an HD-over-Coax DVR next to your analogue DVR.

HD-over-Coax (High Definition Composite Video Interface) is an over-coaxial-cable analogue HD video transmission standard developed specifically for the CCTV industry. HD-over-Coax composites video, audio, and data control signals together and then transmits them over one coaxial cable, simplifying installation. Using RG-59 cable, HD-over-Coax transmits HD video over distances in excess of 500m (1640 ft.) with no expensive repeaters or signal boosters.

The HD-over-Coax solution incorporates both cameras and DVRs. The technology currently offers two specifications: 1080p (1920 x 1080) and 720p (1280 x 720). In addition, the technology features Auto Signal Compensation (ASC) which provides extremely low signal distortion for long-distance transmission.


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